Privacy Policy
At Wall of Woven Words, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our store or make a purchase.
1. Information We Collect
To fulfill your order, you must provide us with certain information, which you authorized the platform to provide to us. This includes:
Contact Information: Name, email address, and phone number.
Shipping Information: Physical mailing address for physical crafts, paintings, and home decor.
Payment Information: Payment details are processed securely through our third-party processors (e.g., Shopify Payments, PayPal, Stripe). We do not store your full credit card numbers on our servers.
Order Details: The specific products (ebooks, journals, etc.) you have purchased.
2. Why We Need Your Information
We rely on a number of legal bases to collect, use, and share your information, including:
To provide our services, such as fulfilling orders, settling disputes, or providing customer support.
When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list.
If necessary to comply with a legal obligation or court order.
3. Information Sharing and Disclosure
We respect your privacy and only share your personal information for very limited reasons:
Service Providers: We engage certain trusted third parties to perform functions and provide services to our shop (such as shipping carriers and payment processors). We share your information with them only to the extent necessary to perform these services.
Compliance with Laws: We may disclose your information if we have a good faith belief that it is reasonably necessary to respond to legal processes or government requests.
4. Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with legal and regulatory obligations (such as tax laws), typically for a period of 7 years.
5. Your Rights
Depending on your location (such as the EU), you may have the right to:
Access: Request a copy of the personal information we hold about you.
Change, Restrict, Delete: You may have rights to change, restrict our use of, or delete your personal information.
Object: You can object to receiving marketing messages from us after providing your express consent to receive them.
6. Cookies
Our website uses "cookies" to enhance your experience, remember your cart items, and understand how visitors use our site. You can choose to disable cookies through your browser settings, though some features of the shop may not function properly.
7. Contact Us
For purposes of data protection law, I, Shreyansh, am the data controller of your personal information. If you have any questions or concerns, you may contact me at wallofwovenwords.